SignalFx US1 incident

Charts and Detectors Delayed

Resolved after 3 hours 4 minutes, affecting Splunk Observability Cloud Web Interface, on September 29, 2026.

resolved Sep 29, 2026, 06:07 PM UTC

Our engineering team has confirmed the fix deployed has stabilized impacted services across US1 region. This incident is now considered resolved.

Started
Sep 29, 2026, 03:02 PM UTC
Resolved
Sep 29, 2026, 06:07 PM UTC
Duration
3h 4m
Detected by Pingoru
Sep 29, 2026, 03:02 PM UTC

Affected components

Splunk Observability Cloud Web Interface

Update timeline

  1. investigating Sep 29, 2026, 03:02 PM UTC

    Some customers may be experiencing delays in some charts and detectors. Datapoint ingest is not affected. We are investigating and will provide an update shortly.

  2. investigating Sep 29, 2026, 03:54 PM UTC

    We continue investigating the delays experienced in some charts and detectors. Our engineering teams continue troubleshooting and will share an update shortly.

  3. monitoring Sep 29, 2026, 04:10 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Sep 29, 2026, 05:26 PM UTC

    Service recovery has been confirmed. We will continue to monitor system performance closely and share updates accordingly.

  5. resolved Sep 29, 2026, 06:07 PM UTC

    Our engineering team has confirmed the fix deployed has stabilized impacted services across US1 region. This incident is now considered resolved.

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