Sierra Wireless incident
Service Degradation Notification for Essentials1 SIM Subscriptions in the EU and NAM Regions (GNOC-12405)
Resolved after 9 hours 11 minutes, affecting Data and SMS and 1 more, on June 9, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Update timeline
- investigating Jun 09, 2026, 01:30 PM UTC
Semtech is observing a service degradation for Essentials1 SIM subscriptions in the EU and NAM regions. Devices which are currently present in these regions may find difficulties establishing a new data session, and for a few subscribers, the old data session may drop. We have reported the issue to our partner carrier. Investigation to determine the scope and cause is underway. Impact: Impacted devices may experience delays in establishing Data, SMS and Voice Services. We will provide an update in next 2 hours.
- identified Jun 09, 2026, 02:42 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jun 09, 2026, 03:38 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 09, 2026, 10:42 PM UTC
This incident has been resolved.
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