Sierra Wireless incident
Air Vantage Usage Display Degradation for SMS MT GNOC-9968
Notice Vendor's status page →
Resolved after 4 hours 44 minutes, affecting UI (EU) and UI (NA), on October 24, 2025.
Our SMEs continue to work on this issue and they said hopefully it can be resolved within the hour
Affected components
UI (EU)UI (NA)
Update timeline
- investigating Oct 24, 2025, 03:07 PM UTC
We have identified an issue with usage display records for SMS MT transactions that are not appearing in Air Vantage. Our support teams are engaged and investigating this issue
- investigating Oct 24, 2025, 05:23 PM UTC
Our SMEs continue to work on this issue and they said hopefully it can be resolved within the hour
- resolved Oct 24, 2025, 07:51 PM UTC
Our SME made a temporary fix until they get a permanent fix next week
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