Sierra Wireless incident
Service Degradation Notification for Enhanced Carrier Connectivity (ECC) MES SMS (GNOC-10596)
Resolved after 3 hours 46 minutes, affecting MES - SMS, on December 16, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
Update timeline
- investigating Dec 16, 2025, 05:04 AM UTC
We have received reports of possible service impact to MES SMS subscriptions. We are investigating to determine cause and scope. We will provide additional details in 15 minutes.
- investigating Dec 16, 2025, 05:16 AM UTC
Our partner carrier is currently experiencing degradation on their network. Semtech is actively working with our partner carrier to resolve the issue. Impact: Customers may experience slowness and issues while using the SMS services. Next Update: We will provide a status update within the next 2 hours.
- monitoring Dec 16, 2025, 07:33 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Dec 16, 2025, 08:50 AM UTC
This incident has been resolved.
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