Sierra Wireless incident
Service Degradation Notification for AirVantage (EU) Login and API (GNOC-10622)
Resolved after 2 hours 8 minutes, affecting UI (EU) and API (EU), on December 17, 2025.
The issue has been resolved and the AirVantage EU platform is operating normally. No further anomalies were observed.
Affected components
Update timeline
- investigating Dec 17, 2025, 11:53 PM UTC
We are currently observing intermittent alerts on the AirVantage EU platform. Our team is actively working on the issue and will provide updates if there are any changes.
- monitoring Dec 18, 2025, 12:27 AM UTC
The issue appears to have passed and the AirVantage EU platform is currently operating normally. Monitoring remains in place while we validate the root cause with component owners.
- resolved Dec 18, 2025, 02:02 AM UTC
The issue has been resolved and the AirVantage EU platform is operating normally. No further anomalies were observed.
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