Sierra Wireless incident

Service Degradation Notification – Carrier+ Verizon Network Disturbance (GNOC-11219)

Resolved after 3 hours 16 minutes, affecting Verizon - Data and Verizon - SMS and 1 more, on February 13, 2026.

monitoring Feb 13, 2026, 03:11 PM UTC

Corrective action has been taken to resolve this issue. We are currently monitoring to ensure stability. If no further impacts are observed during our monitoring period, we will consider this resolved.

Started
Feb 13, 2026, 01:30 PM UTC
Resolved
Feb 13, 2026, 04:47 PM UTC
Duration
3h 16m
Detected by Pingoru
Feb 13, 2026, 01:30 PM UTC

Affected components

Verizon - DataVerizon - SMSVerizon - Voice

Update timeline

  1. investigating Feb 13, 2026, 01:30 PM UTC

    Semtech’s monitoring systems have identified an issue within our infrastructure that is impacting device services. Our engineering team is actively investigating the root cause and working to restore full functionality as quickly as possible. Impact: Customers may experience delays or degradation in SMS, Voice, Data sessions, and overall network connectivity. We will provide the next update within the next two hours.

  2. monitoring Feb 13, 2026, 03:11 PM UTC

    Corrective action has been taken to resolve this issue. We are currently monitoring to ensure stability. If no further impacts are observed during our monitoring period, we will consider this resolved.

  3. resolved Feb 13, 2026, 04:47 PM UTC

    This incident has been resolved.

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