Sierra Wireless incident

Service degradation Notification for SIM Subscription in EU Region (GNOC-11335)

Resolved after 1 hour 55 minutes, affecting Data and Data (EU) and 1 more, on February 25, 2026.

monitoring Feb 25, 2026, 01:53 AM UTC

Our monitoring system indicates that the services has been restored. Our engineers continue to observe improvements in our partner carrier network. We are closely monitoring to ensure stability. If there are no further impacts, we will consider this resolved after our monitoring period.

Started
Feb 25, 2026, 01:15 AM UTC
Resolved
Feb 25, 2026, 03:10 AM UTC
Duration
1h 55m
Detected by Pingoru
Feb 25, 2026, 01:15 AM UTC

Affected components

DataData (EU)Data

Update timeline

  1. investigating Feb 25, 2026, 01:15 AM UTC

    Service degradation in the EU Region. Customer in Germany using VPLMN Vodafone D2 GmbH may experience delay/impact in Data services. Semtech is working with our partner carrier to determine the scope and cause. Impact: Impacted devices may experience delay/impact in Data services. We appreciate your patience in this regard. We will provide the next update within 2 hours.

  2. monitoring Feb 25, 2026, 01:53 AM UTC

    Our monitoring system indicates that the services has been restored. Our engineers continue to observe improvements in our partner carrier network. We are closely monitoring to ensure stability. If there are no further impacts, we will consider this resolved after our monitoring period.

  3. resolved Feb 25, 2026, 03:10 AM UTC

    This incident has been resolved.

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