Sierra Wireless incident
Service degradation Notification for Essentials5 SIM Subscription in EU & NAM Region (GNOC-11505)
Resolved after 2 hours 34 minutes, affecting Network Connectivity and Data and 1 more, on March 10, 2026.
We have not observed any further issues during our monitoring period. We are considering this issue resolved.
Affected components
Update timeline
- investigating Mar 10, 2026, 04:24 PM UTC
We are currently observing service degradation in the EU and NAM Region. We have reported this issue to our partner carrier, and an investigation to determine the scope and cause is underway. Impact: Impacted devices may experience delays in Data, SMS & Voice services. We appreciate your patience in this regard. We will provide the next update within 2 hours.
- monitoring Mar 10, 2026, 05:33 PM UTC
Our partner carrier has restored service, and our engineers are monitoring it to ensure stability. If no further impacts are observed during our monitoring period, we will consider this resolved.
- resolved Mar 10, 2026, 06:59 PM UTC
We have not observed any further issues during our monitoring period. We are considering this issue resolved.
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