Resolved after 16 hours 8 minutes, affecting Autonomous AI Agent Platform, on February 19, 2025.
We are continuing to work on a fix for this issue.
Affected components
Autonomous AI Agent Platform
Update timeline
- identified Feb 19, 2025, 04:46 PM UTC
We are investigating an issue in which messages are not being delivered via the Siena live chat widget. Our engineers identified a solution and are working to deploy it.
- identified Feb 19, 2025, 04:48 PM UTC
We are continuing to work on a fix for this issue.
- resolved Feb 20, 2025, 08:55 AM UTC
This incident has been resolved.
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