Resolved after 23 hours 30 minutes, affecting Autonomous AI Agent Platform and Playground, on February 27, 2025.
Between 23:15 UTC and 00:00 UTC, our service experienced an interruption due to connectivity issues with OpenAI's API. During this time, our systems were unable to process messages. The issue has been resolved and service is fully restored. Our engineering team is conducting a thorough investigation to understand the root cause and implement additional safeguards against similar disruptions. We appreciate your patience.
Affected components
Update timeline
- resolved Feb 27, 2025, 12:29 AM UTC
Between 23:15 UTC and 00:00 UTC, our service experienced an interruption due to connectivity issues with OpenAI's API. During this time, our systems were unable to process messages. The issue has been resolved and service is fully restored. Our engineering team is conducting a thorough investigation to understand the root cause and implement additional safeguards against similar disruptions. We appreciate your patience.
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