Shuttlerock incident

ShuttlerockCloud is unavailable

Resolved after 6 hours 2 minutes, affecting UI, on June 10, 2025.

monitoring Jun 10, 2025, 02:53 AM UTC

ShuttlerockCloud is operational again, but we will be monitoring incase the issue resurfaces.

Started
Jun 10, 2025, 02:20 AM UTC
Resolved
Jun 10, 2025, 08:22 AM UTC
Duration
6h 2m
Detected by Pingoru
Jun 10, 2025, 02:20 AM UTC

Affected components

UI

Update timeline

  1. investigating Jun 10, 2025, 02:20 AM UTC

    There appears to be an issue with Auth0, the application we use for authorization and authentication. Our software engineers are investigating, and we will provide more details once we have identified how to resolve the issue.

  2. monitoring Jun 10, 2025, 02:53 AM UTC

    ShuttlerockCloud is operational again, but we will be monitoring incase the issue resurfaces.

  3. resolved Jun 10, 2025, 08:22 AM UTC

    This incident has been resolved.

Your product runs on more than Shuttlerock

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →