Resolved after 9 hours 47 minutes, affecting Showpad Content, on March 12, 2026.
Root issue has been resolved. We are monitoring the re-indexing of newly uploaded files, but should see these become available while working through indexing the backlog.
Affected components
Update timeline
- identified Mar 12, 2026, 01:08 PM UTC
We have identified an issue that is impacting the availability of files in the Library after uploading new files.
- identified Mar 12, 2026, 01:16 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Mar 12, 2026, 01:30 PM UTC
A temporary fix has been implemented. Newly uploaded files will be available in the Library once they are processed.
- monitoring Mar 12, 2026, 08:49 PM UTC
Root issue has been resolved. We are monitoring the re-indexing of newly uploaded files, but should see these become available while working through indexing the backlog.
- resolved Mar 12, 2026, 10:47 PM UTC
All files have been re-indexed.
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