Resolved after 26 minutes, affecting Showpad Platform, on July 28, 2025.
Our monitoring now shows load time performance has returned to normal. Should you continue to experience slow loading times in your Showpad instance, or encounter a "service unavailable" message, please let our Support team know and they can work with you directly to further investigate and resolve the behavior.
Affected components
Update timeline
- investigating Jul 28, 2025, 03:21 PM UTC
We have identified and are currently investigating an issue impacting the Showpad platform. Both Users and Administrators might experience slow loading times or encounter a message stating “Service Unavailable”
- monitoring Jul 28, 2025, 03:27 PM UTC
A fix has been implemented and we are seeing load times reduce. Once performance across the board is back to normal we'll send out a final update.
- resolved Jul 28, 2025, 03:47 PM UTC
Our monitoring now shows load time performance has returned to normal. Should you continue to experience slow loading times in your Showpad instance, or encounter a "service unavailable" message, please let our Support team know and they can work with you directly to further investigate and resolve the behavior.
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