Showbie incident
Showbie App Critical Outage Impacting Core Services
Resolved after 12 hours 3 minutes, affecting Showbie Core and Showbie Core, on October 20, 2025.
Showbie is online and this issues have now been resolved. Thank you for your patience.
Affected components
Update timeline
- investigating Oct 20, 2025, 09:11 AM UTC
Our main cloud hosting provider Amazon Web Services (AWS) is experiencing an outage impacting areas of the Showbie App.
- identified Oct 20, 2025, 09:15 AM UTC
AWS has identified the issue. You can view the details for AWS investigation and recovery efforts live on their status page located at: https://health.aws.amazon.com/health/status
- monitoring Oct 20, 2025, 11:18 AM UTC
AWS has fixed the issue and we are seeing significant signs of recovery. Requests are succeeding but there are still slowness issues as our instances scale up.
- identified Oct 20, 2025, 04:07 PM UTC
AWS is still investigating the root cause of network connectivity issues. The Showbie App is still unstable and users are experiencing intermittent availability.
- monitoring Oct 20, 2025, 05:50 PM UTC
AWS has fixed the issue and we are seeing early signs of recovery. Requests are succeeding but there are still slowness issues as our instances scale up.
- resolved Oct 20, 2025, 09:15 PM UTC
Showbie is online and this issues have now been resolved. Thank you for your patience.
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