Shortcut incident

Korey Cloud Provider Issue

Resolved after 12 hours 51 minutes, affecting Korey.ai - Webapp, on October 20, 2025.

identified Oct 20, 2025, 10:36 PM UTC

We're seeing more authentication errors from a cloud provider, causing Korey login issues and disrupting user invitations. Workos has been identified as the root cause: https://status.workos.com/incidents/rdz189wnjhyn.

Started
Oct 20, 2025, 10:36 PM UTC
Resolved
Oct 21, 2025, 11:28 AM UTC
Duration
12h 51m
Detected by Pingoru
Oct 20, 2025, 10:36 PM UTC

Affected components

Korey.ai - Webapp

Update timeline

  1. identified Oct 20, 2025, 10:36 PM UTC

    We're seeing more authentication errors from a cloud provider, causing Korey login issues and disrupting user invitations. Workos has been identified as the root cause: https://status.workos.com/incidents/rdz189wnjhyn.

  2. resolved Oct 21, 2025, 11:28 AM UTC

    This incident has been resolved.

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