Shortcut incident

Application not loading for some APAC customers

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Resolved on July 24, 2025.

resolved Jul 25, 2025, 01:30 PM UTC

Some customers in the APAC region weren't able to load app.shortcut.com due to a improperly cached access key.

Started
Jul 24, 2025, 11:00 PM UTC
Resolved
Jul 24, 2025, 11:00 PM UTC
Duration
–
Detected by Pingoru
Jul 24, 2025, 11:00 PM UTC

Update timeline

  1. resolved Jul 25, 2025, 01:30 PM UTC

    Some customers in the APAC region weren't able to load app.shortcut.com due to a improperly cached access key.

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