Resolved after 2 days 17 hours, on May 8, 2026.
We have implemented a fix and are monitoring the results.
Update timeline
- investigating May 08, 2026, 09:02 AM UTC
We're investigating reports of connectivity issues from traffic from the US.
- investigating May 08, 2026, 09:08 AM UTC
We are aware this issue previously affected traffic in the UK and EU (some users or website visitors may have intermittently seen 503 errors when accessing websites or admin). These errors should now be resolved for all traffic except traffic originating from the USA. We are continuing to investigate the root cause of this error.
- monitoring May 08, 2026, 09:27 AM UTC
We have implemented a fix and are monitoring the results.
- resolved May 11, 2026, 02:53 AM UTC
This incident has been resolved.
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