Resolved after 5 hours 36 minutes, affecting Websites and ShopWired Admin System, on January 6, 2025.
The cause of the issue has been identified as a hardware failure which has now been resolved.
Affected components
Update timeline
- monitoring Jan 06, 2025, 08:15 PM UTC
ShopWired website loading times and website availability were adversely affected today by an incident occurring between 19.47 and 19.56. The issue appeared to be intermittent and didn't affect all visitors all of the time. Occasionally visitors may have seen 503 or 502 timeout errors. The issue appears to have resolved itself but we are investigating the root cause.
- resolved Jan 07, 2025, 01:52 AM UTC
The cause of the issue has been identified as a hardware failure which has now been resolved.
Your product runs on more than ShopWired
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services