Resolved after 1 hour 58 minutes, affecting Websites and ShopWired Admin System and 1 more, on June 18, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
WebsitesShopWired Admin SystemAPI
Update timeline
- investigating Jun 18, 2025, 07:18 PM UTC
We are currently investigating a recurring issue affecting connectivity of ShopWired websites, admin and the API.
- investigating Jun 18, 2025, 07:26 PM UTC
We have identified the issue only affects visitors to the ShopWired platform from within the US.
- identified Jun 18, 2025, 07:50 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jun 18, 2025, 07:54 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 18, 2025, 09:17 PM UTC
This incident has been resolved.
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