ShopWired incident

ShopWired Payments

Resolved after 4 hours, affecting ShopWired Payments, on July 16, 2025.

investigating Jul 16, 2025, 09:04 AM UTC

We are currently investigating an issue affecting users of ShopWired Payments issuing refunds, capturing transactions and performing other actions within the ShopWired account. Front end websites are not affected, payments and transactions are being processed as normal without any issues.

Started
Jul 16, 2025, 09:04 AM UTC
Resolved
Jul 16, 2025, 01:04 PM UTC
Duration
4h
Detected by Pingoru
Jul 16, 2025, 09:04 AM UTC

Affected components

ShopWired Payments

Update timeline

  1. investigating Jul 16, 2025, 09:04 AM UTC

    We are currently investigating an issue affecting users of ShopWired Payments issuing refunds, capturing transactions and performing other actions within the ShopWired account. Front end websites are not affected, payments and transactions are being processed as normal without any issues.

  2. resolved Jul 16, 2025, 01:04 PM UTC

    This incident has been resolved.

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