Shoppa incident

DB incident

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Resolved after 3 hours 5 minutes, affecting Shoppa Service and Shoppa Connection Hub and 1 more, on June 15, 2025.

identified Jun 15, 2025, 02:36 PM UTC

There is a service disruption in the database layer. Resolution is expected within 2 hours.

Started
Jun 15, 2025, 02:36 PM UTC
Resolved
Jun 15, 2025, 05:42 PM UTC
Duration
3h 5m
Detected by Pingoru
Jun 15, 2025, 02:36 PM UTC

Affected components

Shoppa ServiceShoppa Connection HubIntegration ServiceGeneral

Update timeline

  1. identified Jun 15, 2025, 02:36 PM UTC

    There is a service disruption in the database layer. Resolution is expected within 2 hours.

  2. resolved Jun 15, 2025, 05:42 PM UTC

    This incident has been resolved.

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