SHOPLINE incident

[All Region] 部分功能受 AWS 區域異常影響

Resolved after 4 hours 15 minutes, affecting SHOPLINE Admin Panel, on October 20, 2025.

identified Oct 20, 2025, 08:22 AM UTC

目前我們觀測到部分功能無法運作，如無法發送報表信件、訂單狀態通知信等，原因為 AWS 美國東部（us-east-1）區域正在發生服務異常。團隊已啟動內部事件應變機制，並持續追蹤 AWS 修復進度。請參考 https://health.aws.amazon.com/health/status

Started: Oct 20, 2025, 08:22 AM UTC
Resolved: Oct 20, 2025, 12:37 PM UTC
Duration: 4h 15m
Detected by Pingoru: Oct 20, 2025, 08:22 AM UTC

Affected components

SHOPLINE Admin Panel

Update timeline

identified Oct 20, 2025, 08:22 AM UTC

目前我們觀測到部分功能無法運作，如無法發送報表信件、訂單狀態通知信等，原因為 AWS 美國東部（us-east-1）區域正在發生服務異常。團隊已啟動內部事件應變機制，並持續追蹤 AWS 修復進度。請參考 https://health.aws.amazon.com/health/status
resolved Oct 20, 2025, 12:37 PM UTC

於 18:00 後服務恢復正常。

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