Shogun incident

Intermittent Errors

Resolved after 20 hours 18 minutes, affecting Heroku, on October 20, 2025.

monitoring Oct 20, 2025, 01:57 PM UTC

Upstream issues with Amazon Web Services are affecting the reliability of core infrastructure (Heroku). The situation is improving; however, users may experience errors when performing some actions until this incident is fully resolved

Started
Oct 20, 2025, 01:57 PM UTC
Resolved
Oct 21, 2025, 10:15 AM UTC
Duration
20h 18m
Detected by Pingoru
Oct 20, 2025, 01:57 PM UTC

Affected components

Heroku

Update timeline

  1. monitoring Oct 20, 2025, 01:57 PM UTC

    Upstream issues with Amazon Web Services are affecting the reliability of core infrastructure (Heroku). The situation is improving; however, users may experience errors when performing some actions until this incident is fully resolved

  2. resolved Oct 21, 2025, 10:15 AM UTC

    Upstream services are no longer reporting issues

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