Resolved after 1 hour 1 minute, on September 8, 2025.
The machine's power cables were reseated, and it is now booting up. All services should be back online..
Update timeline
- investigating Sep 08, 2025, 09:33 AM UTC
We are currently investigating an outage with NY-S4; it appears to be refusing to power up, so the DC tech will be investigating further..
- resolved Sep 08, 2025, 10:34 AM UTC
The machine's power cables were reseated, and it is now booting up. All services should be back online..
Your product runs on more than Shock Hosting
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.