Resolved after 12 hours 47 minutes, affecting Amazon US and Shopify, on January 21, 2025.
Thank you for your patience while ShipWorks Engineers worked to resolve your issues. Please close and reopen ShipWorks Platforms to reflect the changes made.
Affected components
Amazon USShopify
Update timeline
- investigating Jan 21, 2025, 02:45 PM UTC
ShipWorks Engineers are aware of the technical issues impacting the ability to import orders. We are actively working to resolve this issue and will provide updates as they become available to us. Thank you for your patience!
- resolved Jan 22, 2025, 03:32 AM UTC
Thank you for your patience while ShipWorks Engineers worked to resolve your issues. Please close and reopen ShipWorks Platforms to reflect the changes made.
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