Resolved after 29 days 14 hours, on April 2, 2025.
Starting April 2, 2025, UPS will replace the name SurePost® with Ground Saver® as its economy product. This change will appear in all shipping, billing, pricing systems, and labels. For Ground Saver, the free Declared Value Coverage will be reduced from $100 to $20. To make up the difference, customers can purchase ShipWorks insurance starting at $0.99 per $100 of insured value. For more info, please visit Our ShipWorks Insurance Guide.
Update timeline
- monitoring Apr 02, 2025, 12:00 AM UTC
Starting April 2, 2025, UPS will replace the name SurePost® with Ground Saver® as its economy product. This change will appear in all shipping, billing, pricing systems, and labels. For Ground Saver, the free Declared Value Coverage will be reduced from $100 to $20. To make up the difference, customers can purchase ShipWorks insurance starting at $0.99 per $100 of insured value. For more info, please visit Our ShipWorks Insurance Guide.
- resolved May 01, 2025, 02:19 PM UTC
This incident has been resolved.
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