Resolved after 5 hours 59 minutes, affecting ShipWorks, on October 20, 2025.
Thank you for your patience while our integrators worked to resolve your issues. Please close and reopen ShipWorks Platforms in order to reflect the changes made.
Affected components
Update timeline
- identified Oct 20, 2025, 04:14 PM UTC
ShipWorks is currently experiencing performance issues due to an ongoing AWS service issue. We are actively monitoring their status and its impact on our platform. We will provide updates as they become available. Thank you for your patience. You can view the AWS Health Dashboard here: AWS Status Page .
- resolved Oct 20, 2025, 10:13 PM UTC
Thank you for your patience while our integrators worked to resolve your issues. Please close and reopen ShipWorks Platforms in order to reflect the changes made.
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