ShipWorks incident

Service Performance Degradation

Resolved after 5 hours 52 minutes, affecting ShipWorks and InsureShip, on November 18, 2025.

identified Nov 18, 2025, 02:48 PM UTC

We are continuing to work on a fix for this issue.

Started
Nov 18, 2025, 02:47 PM UTC
Resolved
Nov 18, 2025, 08:39 PM UTC
Duration
5h 52m
Detected by Pingoru
Nov 18, 2025, 02:47 PM UTC

Affected components

ShipWorksInsureShip

Update timeline

  1. identified Nov 18, 2025, 02:47 PM UTC

    ShipWorks is aware of the technical issues impacting CloudFlare services. This may have a residual impact on some ShipWorks services. We are actively monitoring the status of these issues and will provide updates as they become available. Thank you for your patience! You can also check the status at the carrier's status page, Visit the Cloudflare Status Page

  2. identified Nov 18, 2025, 02:48 PM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Nov 18, 2025, 08:39 PM UTC

    This incident has been resolved.

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