Resolved after 63 days, affecting UPS, on November 7, 2025.
An aircraft accident has taken place at Worldport, UPS’s main hub in the United States. As a result, UPS is making the some operational adjustments: The money-back guarantee (also known as the UPS® Service Guarantee) is currently active for some Air and International services, see details here.
Affected components
Update timeline
- investigating Nov 07, 2025, 10:24 PM UTC
An aircraft accident has taken place at Worldport, UPS’s main hub in the United States. As a result, UPS is making the some operational adjustments: The money-back guarantee (also known as the UPS® Service Guarantee) is currently active for some Air and International services, see details here.
- resolved Jan 09, 2026, 10:58 PM UTC
This incident has been resolved.
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