ShipWorks incident

UPS Updates for US & CA Shipments

Resolved after 54 days 18 hours, on January 9, 2026.

investigating Jan 09, 2026, 10:59 PM UTC

Dimensional weight (International) – effective 11 January 2026: Package dimensions will be rounded up to the nearest whole centimeter or inch.

Started: Jan 09, 2026, 10:59 PM UTC
Resolved: Mar 05, 2026, 05:08 PM UTC
Duration: 54d 18h
Detected by Pingoru: Jan 09, 2026, 10:59 PM UTC

Update timeline

investigating Jan 09, 2026, 10:59 PM UTC

Dimensional weight (International) – effective 11 January 2026: Package dimensions will be rounded up to the nearest whole centimeter or inch.
resolved Mar 05, 2026, 05:08 PM UTC

This incident has been resolved.

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