ShipRush incident

FedEx servers returning various errors

Resolved after 5 hours 2 minutes, affecting Carrier Functionality, on June 26, 2026.

monitoring Jun 26, 2026, 07:09 PM UTC

FedEx has released a fix for this issue, most users are able to rate and ship again successfully. If you are still seeing an error, please try again in a few minutes.

Started
Jun 26, 2026, 03:47 PM UTC
Resolved
Jun 26, 2026, 08:49 PM UTC
Duration
5h 2m
Detected by Pingoru
Jun 26, 2026, 03:47 PM UTC

Affected components

Carrier Functionality

Update timeline

  1. identified Jun 26, 2026, 03:47 PM UTC

    FedEx servers are currently experiencing an major outage, returning errors for most users, including: Error obtaining the FedEx communication token. Please check your credentials FedEx support is aware of the issue and working to resolve it now.

  2. monitoring Jun 26, 2026, 07:09 PM UTC

    FedEx has released a fix for this issue, most users are able to rate and ship again successfully. If you are still seeing an error, please try again in a few minutes.

  3. resolved Jun 26, 2026, 08:49 PM UTC

    This issue should now be fully resolved.

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