ShipRush incident

FedEx Outage

Resolved after 2 hours, affecting Carrier Functionality, on January 13, 2025.

resolved Jan 13, 2025, 08:28 PM UTC

FedEx servers appear to be stable again, though some users may see lingering errors when rating and shipping. If so, wait a few moments and try your shipment again.

Started
Jan 13, 2025, 06:28 PM UTC
Resolved
Jan 13, 2025, 08:28 PM UTC
Duration
2h
Detected by Pingoru
Jan 13, 2025, 06:28 PM UTC

Affected components

Carrier Functionality

Update timeline

  1. identified Jan 13, 2025, 06:28 PM UTC

    FedEx servers are currently experiencing a general outage, affecting all web shippers. This is causing slowness and various errors when attempting to rate & ship FedEx services. Their support is aware of the issue and working to resolve it now, we will post updates here as they are available.

  2. resolved Jan 13, 2025, 08:28 PM UTC

    FedEx servers appear to be stable again, though some users may see lingering errors when rating and shipping. If so, wait a few moments and try your shipment again.

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