Resolved after 1 hour 44 minutes, affecting Carrier Functionality, on May 13, 2025.
There may still be some slowness, but most users should be able to ship again with UPS without issue.
Affected components
Update timeline
- identified May 13, 2025, 06:25 PM UTC
UPS Servers are currently experiencing a partial outage, resulting in timeout and other errors when rating and shipping. Their support team is aware of the issue and working to resolve it now. We will post updates here as they are available.
- monitoring May 13, 2025, 07:36 PM UTC
UPS is still experiencing periodic timeouts and delays, but many shipments are processed successfully. If you receive an error, please try your shipment again in a few minutes.
- resolved May 13, 2025, 08:09 PM UTC
There may still be some slowness, but most users should be able to ship again with UPS without issue.
Your product runs on more than ShipRush
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services