Resolved after 2 hours 10 minutes, affecting Carrier Functionality, on August 14, 2025.
UPS has just released a fix which looks to have resolved this rating issue. If you are still seeing high rates, try changing the carrier or service, then change it back and rate again.
Affected components
Update timeline
- identified Aug 14, 2025, 03:18 PM UTC
UPS servers are currently experiencing an outage that is returning 90lb rates for most shipments. This is not specific to ShipRush but affecting all 3rd party applications. UPS Support has been notified and is working on the problem now, we will provide updates here when they are available.
- resolved Aug 14, 2025, 05:28 PM UTC
UPS has just released a fix which looks to have resolved this rating issue. If you are still seeing high rates, try changing the carrier or service, then change it back and rate again.
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