ShipRush incident

Issue with Etsy webstores

Resolved after 8 days 2 hours, affecting Ecommerce connectivity, on August 14, 2025.

resolved Aug 22, 2025, 04:03 PM UTC

A changes has been checked in for this concern, and it should be resolved for all Etsy users now.

Started
Aug 14, 2025, 01:58 PM UTC
Resolved
Aug 22, 2025, 04:03 PM UTC
Duration
8d 2h
Detected by Pingoru
Aug 14, 2025, 01:58 PM UTC

Affected components

Ecommerce connectivity

Update timeline

  1. identified Aug 14, 2025, 01:58 PM UTC

    Etsy shippers may be seeing an error on their webstore, preventing new orders from downloading. Development is aware of the issue and working with Etsy now to get it solved. We will provide updates here when they are available.

  2. monitoring Aug 14, 2025, 05:36 PM UTC

    An update has been made to allow orders to download again, but there is a chance this issue could return. Development continues review, we will provide an update again here when we are confident the issue is full resolved.

  3. resolved Aug 22, 2025, 04:03 PM UTC

    A changes has been checked in for this concern, and it should be resolved for all Etsy users now.

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