ShipRush incident

WWEX Shipments returning various errors

Resolved after 3 hours 57 minutes, affecting Carrier Functionality, on September 29, 2025.

resolved Sep 29, 2025, 08:45 PM UTC

Most users are able to ship again successfully, though there still are periodic errors on WWEX servers. If you are still seeing an error, try again in 5-10 minutes.

Started
Sep 29, 2025, 04:48 PM UTC
Resolved
Sep 29, 2025, 08:45 PM UTC
Duration
3h 57m
Detected by Pingoru
Sep 29, 2025, 04:48 PM UTC

Affected components

Carrier Functionality

Update timeline

  1. identified Sep 29, 2025, 04:48 PM UTC

    WWEX Servers are currently experiencing a minor outage, causing errors with both freight & parcel shipments for connected platforms like ShipRush. Their engineering team is aware of the issue and working on it now, we will update here when we have confirmation of a fix.

  2. resolved Sep 29, 2025, 08:45 PM UTC

    Most users are able to ship again successfully, though there still are periodic errors on WWEX servers. If you are still seeing an error, try again in 5-10 minutes.

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