ShipRush incident

WWEX Server Errors

Resolved after 1 hour 19 minutes, affecting Carrier Functionality, on October 6, 2025.

identified Oct 06, 2025, 07:26 PM UTC

WWEX API Servers are currently experiencing an outage, preventing most shippers in ShipRush from getting rates or labels. Their support team is aware of the issue and working to resolve it now, we will update here when we have more to share.

Started
Oct 06, 2025, 07:26 PM UTC
Resolved
Oct 06, 2025, 08:45 PM UTC
Duration
1h 19m
Detected by Pingoru
Oct 06, 2025, 07:26 PM UTC

Affected components

Carrier Functionality

Update timeline

  1. identified Oct 06, 2025, 07:26 PM UTC

    WWEX API Servers are currently experiencing an outage, preventing most shippers in ShipRush from getting rates or labels. Their support team is aware of the issue and working to resolve it now, we will update here when we have more to share.

  2. resolved Oct 06, 2025, 08:45 PM UTC

    WWEX Reports this issue should now be resolved.

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