Resolved after 31 minutes, affecting ShippyPro Platform (UI), on August 10, 2026.
The issue causing the 403 error on the Orders page on Platform has been fully resolved. All systems are now operating normally. We apologize for any inconvenience this may have caused and thank you for your patience.
Affected components
Update timeline
- investigating Aug 10, 2026, 10:29 AM UTC
We are currently investigating an issue where users may encounter a 403 error when attempting to access the Orders page on Deliver. Our team is actively looking into the root cause. We will provide updates as soon as more information is available.
- identified Aug 10, 2026, 10:44 AM UTC
We have identified the cause of the 403 error affecting the Orders page on Platform. Our team is currently working on a fix and we will provide updates as soon as a resolution is in place.
- resolved Aug 10, 2026, 11:01 AM UTC
The issue causing the 403 error on the Orders page on Platform has been fully resolved. All systems are now operating normally. We apologize for any inconvenience this may have caused and thank you for your patience.
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