Resolved after 1 day 3 hours, affecting GLSItaly, on August 2, 2026.
The carrier is now operational again. In case you still have some orders in error, elaborate them to obtain the shipping labels or activatr the Automation workflow "retry label generation"
Affected components
Update timeline
- investigating Aug 02, 2026, 09:43 AM UTC
The service is experiencing some outages, your orders might be impacted.
- identified Aug 03, 2026, 07:28 AM UTC
The carrier confirmed that they have an issue on their servers. They are working to deploy a fix as soon as possible. All the services for the carrier are currently unavailable.
- monitoring Aug 03, 2026, 07:41 AM UTC
The carrier deployed a solution to fix the error. The error seems to be solved, just elaborate the orders in error to receive the labels. We will keep on monitoring the situation
- resolved Aug 03, 2026, 01:42 PM UTC
The carrier is now operational again. In case you still have some orders in error, elaborate them to obtain the shipping labels or activatr the Automation workflow "retry label generation"
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