ShippyPro incident

BRT labels in error: "Unable to ship to chosen Network/destination"

Resolved after 6 days 20 hours, affecting BRT, on June 23, 2026.

identified Jun 23, 2026, 01:38 PM UTC

We are aware of an issue affecting all BRT orders with DPD network, receiving error "Unable to ship to chosen Network/destination" - We have reached out to the carrier, we will get back to you as soon as we receive further feedback.

Started: Jun 23, 2026, 01:38 PM UTC
Resolved: Jun 30, 2026, 10:36 AM UTC
Duration: 6d 20h
Detected by Pingoru: Jun 23, 2026, 01:38 PM UTC

Affected components

BRT

Update timeline

identified Jun 23, 2026, 01:38 PM UTC

We are aware of an issue affecting all BRT orders with DPD network, receiving error "Unable to ship to chosen Network/destination" - We have reached out to the carrier, we will get back to you as soon as we receive further feedback.
resolved Jun 30, 2026, 10:36 AM UTC

This incident has been resolved.

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