Resolved after 237 days 19 hours, affecting UPS, on July 22, 2025.
We developed an internal solution for the severed ZPL labels. Please contact our Support if you still see errors on the labels
Affected components
UPS
Update timeline
- identified Jul 22, 2025, 12:52 PM UTC
We are currently receiving from UPS labels with severed characters on the bottom. We have contacted the carrier and they are working to fix the issue as soon as possible.
- resolved Mar 17, 2026, 08:44 AM UTC
We developed an internal solution for the severed ZPL labels. Please contact our Support if you still see errors on the labels
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