ShippyPro incident
Automation and Notifications are skipping some events
Resolved after 1 hour 17 minutes, affecting ShippyPro SMS Notifications and ShippyPro WhatsApp Notifications and 1 more, on March 19, 2026.
The solution deployed solved the issue with the workflows. Everything is working as expected.
Affected components
Update timeline
- investigating Mar 19, 2026, 08:26 AM UTC
We have identified an issue affecting Automation and Notification workflows, which are currently skipping some events. We are actively working to restore full functionality.
- identified Mar 19, 2026, 08:51 AM UTC
We identified the root cause of these anomalies. We are working to deploy a resolutive fix
- monitoring Mar 19, 2026, 09:33 AM UTC
We deployed a solution to fix the anomalies. We will be monitoring that all the events are being processed.
- resolved Mar 19, 2026, 09:43 AM UTC
The solution deployed solved the issue with the workflows. Everything is working as expected.
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