Resolved after 1 day 20 hours, affecting PosteDeliveryBusiness, on May 11, 2026.
The label creation with PDB can return this error: "Da rielaborare: Carrier server error. Status Code: 500. Invalid XML format" Poste Italiane confirmed they are working to deploy a solution for this anomaly
Affected components
Update timeline
- identified May 11, 2026, 10:44 AM UTC
The label creation with PDB can return this error: "Da rielaborare: Carrier server error. Status Code: 500. Invalid XML format" We already contacted the carrier to receibe more information
- identified May 11, 2026, 12:28 PM UTC
The label creation with PDB can return this error: "Da rielaborare: Carrier server error. Status Code: 500. Invalid XML format" Poste Italiane confirmed they are working to deploy a solution for this anomaly
- resolved May 13, 2026, 07:37 AM UTC
This incident has been resolved.
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