Resolved after 15 minutes, affecting ShippyPro Platform (UI), on April 21, 2026.
The issue affecting carrier rate retrieval during shipment creation has been resolved. All services are now operating normally.
Affected components
ShippyPro Platform (UI)
Update timeline
- investigating Apr 21, 2026, 09:47 AM UTC
We have identified an issue affecting carrier rate retrieval during shipment creation on platform. Our team is working on a fix
- resolved Apr 21, 2026, 10:02 AM UTC
The issue affecting carrier rate retrieval during shipment creation has been resolved. All services are now operating normally.
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