ShippyPro incident
SpringXBS: label creation temporarily unavailable
Resolved after 21 hours 34 minutes, affecting SpringXBS, on October 21, 2026.
The carrier has temporarily restricted access to its systems for security reasons, so label creation and tracking updates for this carrier may fail. We are in contact with the carrier, who is working on a fix on their side. We will update this page as soon as the service is restored.
Affected components
Update timeline
- investigating Oct 21, 2026, 09:58 AM UTC
The service is experiencing some outages, your orders might be impacted.
- identified Oct 21, 2026, 11:39 AM UTC
The carrier has temporarily restricted access to its systems for security reasons, so label creation and tracking updates for this carrier may fail. We are in contact with the carrier, who is working on a fix on their side. We will update this page as soon as the service is restored.
- resolved Oct 22, 2026, 07:33 AM UTC
This incident has been resolved
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