ShippyPro incident

Amazon Merchant Fulfillment label creation temporarily unavailable

Resolved after 21 hours 36 minutes, affecting AMFv2, on September 22, 2026.

identified Sep 22, 2026, 10:37 AM UTC

AMF is currently out of service. The label creation is returning the error "Server error: 500 Internal Server Error." We contacted the carrier to get more information, and we will give you new updates as soon as possible.

Started
Sep 22, 2026, 10:37 AM UTC
Resolved
Sep 23, 2026, 08:14 AM UTC
Duration
21h 36m
Detected by Pingoru
Sep 22, 2026, 10:37 AM UTC

Affected components

AMFv2

Update timeline

  1. identified Sep 22, 2026, 10:37 AM UTC

    AMF is currently out of service. The label creation is returning the error "Server error: 500 Internal Server Error." We contacted the carrier to get more information, and we will give you new updates as soon as possible.

  2. resolved Sep 23, 2026, 08:14 AM UTC

    AMF labels are now being successfully generated.

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