ShippyPro incident
DeutschePost Ecommerce US tracking limited availability
Resolved after 1 hour 16 minutes, affecting DeutschePost, on September 3, 2026.
The carrier informed us that "the tracking of Ecommerce US shipments is currently not possible and an error 5xx is being returned. the team is working with the highest urgency to resolve this as soon as possible. All other services will be available". We will keep in touch with the carrier and inform you as soon as they solve this issue.
Affected components
Update timeline
- identified Sep 03, 2026, 08:10 AM UTC
The carrier informed us that "the tracking of Ecommerce US shipments is currently not possible and an error 5xx is being returned. the team is working with the highest urgency to resolve this as soon as possible. All other services will be available". We will keep in touch with the carrier and inform you as soon as they solve this issue.
- resolved Sep 03, 2026, 09:27 AM UTC
The carrier confirmed that now Ecommerce US is up and running.
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