Resolved after 29 minutes, affecting Label Printing, on December 10, 2025.
We are continuing to monitor for any further issues.
Affected components
Update timeline
- investigating Dec 10, 2025, 04:53 PM UTC
DHL is experiencing issues with their API which is impacting quoting and label generation. Label generation using "cheapest" may fail if DHL is an included carrier. You can disable quoting for DHL to temporarily remove it and continue shipping using other carriers. More details can be found here: https://status.api.dhlecs.com/
- monitoring Dec 10, 2025, 05:03 PM UTC
DHL is reporting that the APIs are recovering, and we are seeing an increase in successful requests. We will continue to monitor.
- monitoring Dec 10, 2025, 05:04 PM UTC
We are continuing to monitor for any further issues.
- resolved Dec 10, 2025, 05:22 PM UTC
The DHL API is now fully functional.
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