ShipHawk incident

WWEX / SpeedShip services outage

Resolved after 4 hours 34 minutes, on September 29, 2025.

identified Sep 29, 2025, 06:05 PM UTC

Customers using WWEX / SpeedShip integrations may experience issues with rating and booking shipments due to an outage of the WWEX / SpeedShip API. The provider has notified us that they are actively working on a resolution. We will continue monitoring and provide updates as they become available.

Started
Sep 29, 2025, 06:05 PM UTC
Resolved
Sep 29, 2025, 10:40 PM UTC
Duration
4h 34m
Detected by Pingoru
Sep 29, 2025, 06:05 PM UTC

Update timeline

  1. identified Sep 29, 2025, 06:05 PM UTC

    Customers using WWEX / SpeedShip integrations may experience issues with rating and booking shipments due to an outage of the WWEX / SpeedShip API. The provider has notified us that they are actively working on a resolution. We will continue monitoring and provide updates as they become available.

  2. resolved Sep 29, 2025, 10:40 PM UTC

    Confirmed as resolved by WWEX.

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