SharpSpring incident

Some Customers Seeing Contact Manager Delays

Resolved after 4 hours 46 minutes, affecting Contact Manager, on October 27, 2026.

identified Oct 27, 2026, 04:09 PM UTC

We have began a fix implementation which should start catching the system up. This may take some time but while we can't guarantee anything at this time we are hoping to see full improvements over the next 2 hours.

Started
Oct 27, 2026, 02:23 PM UTC
Resolved
Oct 27, 2026, 07:09 PM UTC
Duration
4h 46m
Detected by Pingoru
Oct 27, 2026, 02:23 PM UTC

Affected components

Contact Manager

Update timeline

  1. identified Oct 27, 2026, 02:23 PM UTC

    Our developers have identified the delay and are working to implement a fix as soon as they can.

  2. identified Oct 27, 2026, 04:09 PM UTC

    We have began a fix implementation which should start catching the system up. This may take some time but while we can't guarantee anything at this time we are hoping to see full improvements over the next 2 hours.

  3. resolved Oct 27, 2026, 07:09 PM UTC

    This incident has been resolved.

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